PRIVACY POLICY

1. Information We Collect

We collect information you provide directly - name, email address, and project details submitted through our contact form. Our free tools may collect responses to assessment questions to generate your results.

2. How We Use Your Information

We use your information to respond to inquiries, deliver services, and improve our tools. We do not sell your personal information to any third party.

3. Third-Party Services

This site uses the following third-party services:

• Stripe for payment processing
• Cloudinary for media delivery
• TikTok API for content scheduling (authorized accounts only)
• Instagram Graph API for content scheduling (authorized accounts only)
• Meta Pixel for analytics

Each third-party service has its own privacy policy governing their use of your data.

4. Cookies

This site may use cookies for basic functionality and analytics. You can disable cookies in your browser settings.

5. Data Retention

Contact form submissions are retained for up to 12 months. Assessment results are not stored permanently.

6. Your Rights

You may request deletion of any personal data we hold by emailing banc@hikeysolutions.com.

7. Children

This site is not directed at children under 13. We do not knowingly collect data from children.

8. Changes

We may update this policy periodically. Continued use of the site after changes constitutes acceptance.

9. Contact

Privacy questions: banc@hikeysolutions.com